The All American Soap Box Derby is this week in Akron, Ohio! A celebration of our local Soap Box Derby Racers and Supporters. Building (2008): Ready for “The Thrill of the Hill” (2010): photo credit Frank Feliciano RACING (2010) photo credit Frank Feliciano The pull of gravity + the energy of a child = the fun of […]
No Visible Means of Support
Yesterday, the family and I returned from St. George Island. Our extended family vacations there every year. Last year and this year, we were in a house called A Blue Heron (which is not blue): Wayne and Wayne left on Saturday for the entire Saturday-to-Saturday stay. Tenley and I arrived on Wednesday because I had […]
Wordless Wednesday
We have gotten increasingly accustomed to knowing how long we are going to have to wait for things. Call customer service, and you’ll know there are four people ahead of you with a wait time of approximately 3 minutes. Get in line at Space Mountain, and anticipate a wait time of 20 minutes from “this […]
Light Paperwork Duties as Assigned
I love soft skills. Soft skills are used by customer service representatives, especially in a phone call setting where neither party can see the other, to add quality to a call. Voice tone is an example. All of us have heard a contact center representative with awful voice tone — maybe they sound like they’d […]
Wordless Wednesday
July 5, 2010 – The Freedom Springs Kids Triathlon Blue Springs Recreational Area – Marianna, FL Swim! Bike! Run! Play! To modify a Danskin quote about triathlon: “The child who starts the race is not the same child who finishes the race.”
Sleep in Peace, Benjamin
This holiday weekend, I am awash in a sea of red, white and blue images, along with all kinds of patriotic verbiage. When I arrived at Greensboro, FL, yesterday morning to run the Firecracker 5000 Race, I was greeted by crosses lining the streets memorializing citizens lost in the line of duty. This morning, Facebook […]