I love soft skills. Soft skills are used by customer service representatives, especially in a phone call setting where neither…
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customer service
Carrie On Without Us
The morning drop-off process at Roberts Elementary School is conducted with military-drill precision (usually). Here’s how the procedure is supposed…
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My “4 am Project” Blog
Looking for the magic on 4/4 at 4 am! I wonder if there is a “Blogging While Fatigued” equivalent of “Driving…
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Answering the Call
Ring ring! Ring ring! Ring ring! Tony Sturges was in the middle of reading a passage from Exodus 3:1-15 this…
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Viva LaVida
Once a year, my mother in law treats me, Tenley, and herself to one of the Broadway series touring shows at…
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Please Do Not Disturb the Accessories
A couple of weeks ago, I made a Gatorade and hot chocolate run during a break between Wayne Kevin’s flag…
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