“The letters in ‘INDEPENDENT LIFE’ are two stories high!” This is a fact that stays in my brain from my…
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Reflections
Two ways to arrive at 3:01 p.m.
I recently spent three days in Washington, D.C., two with my girlfriends and one on my own. It was glorious….
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Attention to the small things matters
I had the opportunity to be in my favorite place (New York City) for approximately 24 hours recently. It wasn’t…
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A customer service rep’s unusual route to success
Are there stereotypes that come to mind when you think of a customer service rep? Maybe you envision a nametag,…
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The search for meaning in an otter and five cups
“You may be making some changes.” A Facebook acquaintance of mine was trying to raise funds recently for something that…
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Celebrating Pat
As many of you know, my brother-in-law, Pat Kiger, died on February 10 from colon cancer. My brother-in-law, Jim Kiger,…
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