Are there stereotypes that come to mind when you think of a customer service rep? Maybe you envision a nametag,…
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Customer Service
The case of the drippy traveling flowers
Newsflash: It takes water to keep cut flowers looking good. I’m not sure why the thought, “What are we going…
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“There is no easy route”: A server’s perspective
In early March 2020, when the realities of COVID-19 were just dawning on the US, 32% of consumers said they planned…
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Must you snap your fingers at me? A server speaks out
In early March 2020, when the realities of COVID-19 were just dawning on the US, 32% of consumers said they…
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